Shipping & Returns

Shipping Policy

Woohoo! You placed an order — cue the happy dance! 💃
Now here’s everything you need to know about how your Simply Stunning goodies make their way from us to you:

🚚 Shipping Times
We pack your orders with love (and maybe a little sparkle) within 2-3 business days. After that, it’s up to our trusty delivery partners to get it to your doorstep in:

5-7 business days for most Indian locations
A little longer if you're somewhere extra scenic 🌄 (we promise it's worth the wait)

📬 Shipping Charges
We keep things simple — you’ll see any shipping fees at checkout. Orders over ₹1500? Free shipping on us, baby!

📦 Tracking Info
As soon as your order ships, we’ll send you a tracking number so you can refresh that page as many times as your heart desires 😄

🌍 Currently Shipping In India Only
But hey, if you're from another corner of the world and eyeing our goodies, drop us a message. We might just be able to work some magic ✨

🧡 Questions?
Don’t hesitate to reach out! We’re always happy to help make your Simply Stunning experience smooth, speedy, and full of good vibes.

Return & Exchange Policy

So… your scrunchie wasn’t love at first sight? Or maybe that candle isn’t quite your vibe? No worries — we’ve got your back (and your buns).

At Simply Stunning, we want you to absolutely adore what you get. If something’s off, here’s the tea:

Not-so-perfect order?
Drop us a message within 7 days of receiving your goodies. Whether it’s a mix-up, a defect, or you just changed your mind (hey, it happens), we’ll help you exchange it or get a return started.

🔄 Exchanges
We’ll happily swap your item for something that makes your heart do a happy dance — as long as it’s unused, in its original condition, and returned within 7 days.

💳 Refunds
Once we receive the item back and give it a little quality check, your refund will be on its way — back to your original payment method. No drama, no stress.

🚫 A few things we can’t return:

Used candles (they’ve already done their magic)
Worn scrunchies or pouches (for hygiene & freshness)
Custom or personalized orders

Need help? Just holler at us through our [contact us page] — we’re here to make things right, the stunning way. 💛